With cybercrime on the rise, and costs projected to hit a staggering $10.5 trillion by 2025, safeguarding your organisation has never been more critical. While technical solutions are essential, human error remains one of the most significant vulnerabilities in any organisation. In fact, a striking 88% of security breaches stem from simple human mistakes.
That’s why training and certification to ISO 27001, the leading international standard for information security management systems, is key to protecting your organisation. ISO 27001 certification not only ensures you have the right technical defences in place but also places a strong emphasis on people controls. After all, people are the first line of defence in any cyber strategy.
It’s not all about technology – People play a vital role
Many organisations focus on technical measures like firewalls, encryption, and monitoring tools. However, people controls are equally important in reducing security risks. Whether working from the office or remotely, the way employees handle information can be the difference between a secure environment and a costly breach.
People Controls
ISO 27001 outlines several critical people-related controls that should be part of your information security management system, including:
- Screening – Ensuring the right people are in place, starting from recruitment.
- Terms and conditions of employment – Embedding security responsibilities in employment contracts.
- Security awareness, education, and training – Continuous training to keep security top-of-mind.
- Disciplinary process – Clear consequences for policy violations.
- Responsibilities after termination or change of employment – Ensuring security doesn’t end when employment does.
- Confidentiality/Non-Disclosure Agreements – Protecting sensitive information at all stages.
- Remote working – Setting clear guidelines to maintain security off-premises.
Organisational and physical controls
It’s also essential to address organisational and physical measures. This involves defining security policies, roles, responsibilities, and procedures that are enforced throughout the company. For example:
- Clear desk and clear screen policies – Preventing sensitive information from being exposed in the office or at home.
- Security of assets off-premises – Ensuring that devices used remotely are secure.
- Classification and labelling of information – Ensuring information is handled appropriately based on its sensitivity.
Why ISO 27001?
ISO 27001 ensures your organisation’s information security management system is robust, addressing all aspects of security – from people to policies to technology. Certification demonstrates a commitment to protecting sensitive data, reducing the risk of human error, and aligning with international best practices.
Protect your business, your employees, and your reputation by making ISO 27001 the foundation of your security strategy. Don’t let human error be the weak link in your organisation’s defence against cybercrime.
